What are 13 must have tools for small businesses?

The World Wide Web is an amazing invention! It’s really defined the way we work together in an innovative and modern manner and I see it everyday through the small businesses that I help set up.

Today anyone can start a business! You don’t need to get an MBA, or a business management degree, or a huge marketing budget project management web based. All you need is passion an idea that can be improved on or solve a problem that people have…and these 13 tools can help your business start, grow and succeed.

These are tools I have monitored and used, suggested and seen at work, helping small businesses.

In no particular order, check these out if you thinking of starting a business or have a small business:

How to start a Startup!

Everything that they know from some of the world experts on how to start a startup. In 20 lectures filmed at Stanford University for FREE! Check this out – http://startupclass.samaltman.com/

Small Business Council!

The Council of Small Business Australia are strong advocates for small business on all issues affecting you and your business. Their site is a mine of information with the latest small business updates, articles and mentors who’ve been there and done that! Check them out – www.cosboa.org.au

Survey Monkey!

We all make smarter decisions with the right data from our customers. SurveyMonkey lets you create any type of survey—from simple to sophisticated – so that you can find out what your customers love about your business and what you can improve on! And the best part – some of the surveys can be done for FREE!! Check these guys out!

Get some Wufoo in you!

Have you guys heard of Wufoo? It’s an online form builder that creates forms including contact forms, online payments, online surveys and event registrations and it’s linked with PayPal so that you can get customer feedback and create events (handy if you are a freelance musician or artist trying to sell tickets for a gig OR if you are a one person business coach with a workshop to run) without having to have all that high tech HTML coding skill. Check them out!


When you’re starting up a new business you have to wear many hats – director, accountant, designer, marketer, social media expert, website troubleshooter, delivery person!! Our advice is, save your valuable time and work with freelancers from around the world listed with Upwork who can bid for jobs that you need to outsource, according to your budget! So that you can work on the business instead of always in the business. Check them out!


Let us introduce you to Fiverr! A site where people who are good at what they do and love doing it can help you with your website, marketing, social media, and other business needs for a starting price of $5! Trying to get the right graphics for social media? Need someone to edit your new marketing brochure? Check these guys out for quick and affordable help!


It’s time to equip your business with simpler, faster and better accounting!! Check out Dukbill – Australia’s first lite accounting software that will let you send unlimited invoices, take credit card payments on the spot, send unlimited quotes, track your expenses and complete BAS in 3 easy steps!

Built with the best developers so that your business gets the best accounting support. Try it today for 14 days free at www.dukbill.com.au


Who has not heard of PayPal? PayPal is the safer, easier and convenient way to pay. You can pay with PayPal online and in-store using the PayPal mobile app. With 132 million active accounts in 193 markets and 26 currencies around the world, PayPal connects retail, shopping and buying with customers easily.

If you have an online store or have a business that needs to take payment quickly on the spot, make sure you check PayPal out. They’re a must!

IP Australia – Official!

Learn about intellectual property and how it applies to you and your business. If you are an innovator or small business with an idea that needs to be trademark, patented or require some form of legal advice, visit this site first for the initial important information.


Grow sales with the world’s no 1 sales app! Do everything anywhere, anytime with a touch on your phone. Using cloud technology, Salesforce also allows you to do marketing, customer relationship and services. Find out more about this innovative and leading edge sales app!

The Business Owner’s Toolkit.

With an emphasis on problem-solving dating back to 1995, Business Owner’s Toolkit™ (www.toolkit.com) offers more than 5,000 pages of free cost-cutting tips, step-by-step checklists, real-life case studies, startup advice, and business templates to small business owners and entrepreneurs. Check them out guys!


E-newsletters is such an important tool to use in your marketing and communications with your customers. Mailchimp is free to use up to a certain quota and they are super friendly to use for any non-techie people.
Send Better Emails. More than 7 million people use MailChimp to design and send email marketing campaigns. Join them today.

ATO Links

Sometimes we might think of the ATO as the enemy but they do provide one of the best pages full of useful links that contains further links to other government and tax-related internet sites! All your tax information in one spot! Bookmark this page of links for easy access to most of your tax questions and answers.

Know other tools that you’ve used and will be useful for small businesses?

Share them below and we will update this article.


About the author

Nathan Kerr has started and exited 2 startups and is the founder of Australia’s newest instant payment and invoicing system that puts your office in your pocket. Dukbill is designed to help small businesses work the way they’ve always wanted to, with access to the best value mobile system for quotes, invoices and on the spot payments. A continuation of Nathan’s desire to create products and services that aim to be precisely what people really need to run their businesses better – ultimately being more productive, more profitable and having less grey hairs!


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